Medical Billing Customer Service
We understand that your work environment can sometimes be stressful, we alleviate these stressors by:
- 90% issue resolution with first call.
- Correct coding procedures with full knowledge of CPT, ICD-9 & HCPCS.
- Keep staff off the phones with billing issues.
- Clear, concise billing practices.
- Office confidence that billing is timely and accurate.
- Willingness to educate patients & staff.
- One account representative per client; same personnel for billing & customer service.
- Knowledge of how precise billing maintains a well running office.
- Detailed reporting.
- Research and development by experienced billers to ensure visits are accurately reimbursed.